Industry News: PaperCut

EDGE Business Systems is proud to partner with the best of industry leaders, like Xerox, Toshiba, Lexmark, KIP, Papercut, Drivve, in order to bring you smart solutions for your every business need. These manufacturers are constantly addressing methods of driving down costs for clients and ensuring hardware and software are running at peak performance. One recent example comes from PaperCut.

PaperCut Updates

PaperCut, our partner for excellent Print Management software, recently addressed operation costs of PaperCut Views on Google Cloud. PaperCut Views provides the analytics for print management services and uses Google Cloud for hosting. The platform works well for this area of service, but still needs ongoing attention to run smoothly and keep operating costs down.

PaperCut created a solution by rethinking the architecture and targeting three key problem areas:

  • High contention
  • Cross-group transactions
  • Document size

Addressing these issues enabled PaperCut to reduce their own operating expenses and enable the service to work more efficiently.

Continual Improvements

PaperCut's commitment to constantly improving operating costs, processes, and customer support means you get ongoing service you can count on. Our dedication to only partnering with the industry best is reflective in the services you'll get -- including print management.

PaperCut's article includes some of the next steps they will be working on to continue to improve integration with Google Cloud.

To find out more about our services, our partners, or how you can improve any of your business processes, contact us today!

Technology Partners

Canon Logo  Xerox Logo  Cleartouch Logo  FP Logo  Lexmark Logo  Papercut Logo  Toshiba Logo  Kip Logo

It Matters Who You Work With!

EDGE Business Systems surveys its customers and uses the Net Promoter Score (NPS) to measure customer satisfaction. NPS is the gold standard of customer experience metrics. Scores range between 1-100 (100 being the best) and EDGE consistently scores in the mid-to high 90’s month after month. We pride ourselves on providing the best copier service in the industry.

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NPS SCORE

100

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