Staying on top of manufacturer industry news is essential to Edge, and we want to share current information with our customers. Today we are sharing about a new product supplement from Xerox. Xerox products are innovative and secure. The manufacturer industry news from Xerox printers and multifunction printers is that they are now including a document with helpful links and support tools. The document is called Help Desk Learning and Resource Toolkit.
What’s In the Document
The document includes a Brainshark® presentation will provide instructions on how to use the support resources and how to take care of your machine. There are how-to videos included and ways to improve image quality as well as troubleshoot paper jams. The Brainshark® presentation is beneficial and hands on.
The E-toolkit will take you to a support page for your printer. Take note that the toolkit is best viewed on a tablet or computer as opposed to a mobile device. If you’re ever having an issue with your machine, open up the toolkit to look for issues and sample defects and their solutions.
How It Can Help
Bookmark the Help Desk Learning and Resource Toolkit for easy access anytime you need a question answered. Once you have reviewed the document yourself, you can share what you’ve learned with colleagues. Sometimes people find it easier to learn when someone else can explain the material, or you can share the toolkit with them if they are visual learners.
Edge is proud to offer Xerox products as they continue to innovate products for the future. Our customers should continue to feel secure in the purchase of Xerox products. To learn more about our services, call us today!
